At Jewelryusshop, we stand behind the quality of our charms, bracelets, rings, necklaces, and earrings. We offer a standard warranty to ensure your purchase is free from manufacturing defects.
Our warranty covers manufacturing defects (such as faulty clasps, loose stones, or broken links) for a period of 30 days from the date of delivery. This warranty does not apply to normal wear and tear, damage caused by improper use, accidental damage, or modifications to the product.
To claim the warranty, please contact us at
[email protected] with your order details and clear photos of the defect. We will review your claim promptly and, if approved, provide a repair, replacement, or appropriate solution at our discretion.
Warranty claims are only valid for items purchased directly from Jewelryusshop. Proof of purchase (order confirmation or receipt) is required to process your claim.
This warranty is our commitment to quality and customer satisfaction. For any questions about our warranty policy, please reach out to our support team.
